Sleep Inn & Suites Bush Intercontinental - IAH East

The location was great, very close to the airport just in case you have to travel and need to saty close. The room was very clean! Unfourtanetely the breakfast at 8:20 am in the morning was almost finished and nothing else were added, even no personal helping with it were there.

Staff were really friendly and always cleaning, great location. Room was spacious and was perfect for a night. Would stay again. Good local restaurants and bars too

Amazing and Fantastic hotel!!! Hard working family run establishment means that there is attention to detail. They and their obviously happy, polite staff keep the hotel cleeeeeeean!!! I mean spotless!! I'm doubtful they could even tolerate the thought of uncleanliness in their establishment. You will not even see bugs attempt to fly in here, its that clean!! My room was large with aircon, microwave, quiet refrigerator, TV and very decent speedy WiFi. The bathroom is huge, with more towels than I have in my house. My bed, the best nights sleep I've had in a long layover ever!!! Actually better than my bed at home. There's a gas station and 24hr drive in "Jack in the box" next door to the hotel if you arrive late at IAH as I did with no alternative. And yes they will serve you if you walk to the cashier window. Otherwise there's similar a 12 minute walk away, whataburger etc. Nonetheless even with these places next door it is tranquil there. Silent!! Now about my late night arrival.... I called the hotel for a shuttle bus around 1130 pm and the wonderful girl at reception had it arrive and wait for me at IAH within ten minutes. The driver, couldn't contact me on my British number, so my fault, but he knew my name when I found the bus. So 10/10 for experienced staff and solid communications. And dont forget this was the night of the -10°C windchill. Following day, again the wonderful girl at reception allowed me a complimentary later checkout time, so that I could "kill" an hour before my flight, she got me a shuttle bus and the driver was all about getting us to IAH on time through all the Christmas traffic, while keeping us entertained with the most wonderful Texan "parler" which is my favourite thing in the world to hear... Honestly for what I did pay at Sleep Inn I have been used to far less hospitality. Would definitely book again just to be treated with that kind of dignity as an economy traveller.

The room was nicely arranged, clean and cool. Only the person in the morning was a little bit not helpul with basic stuff like calling the shuttle. I told him 11am and when I got there he said the shuttle is gone, It was 10;30am. IK asked about the distance to the Amtrak Station he didn't know and did not do an effort to assist. For the rest, all fine.

Comfortable bed and clean environment